InTELEflow

InTELEflow is a workflow escalation management module that is integrated with the InTELEbill® product. InTELEflow helps streamline your organization as it increases productivity by ensuring the right people are involved in order to achieve timely completion of mission critical items. Events won't "fall through the cracks," because accountability is built in. The escalation process is a key component to the system. If an event isn't completed, higher levels of management will be notified to resolve the issue.

Event Definitions screenshot

InTELEflow Allows You To:
  • Define Events
  • Notify the Players
  • Determine Acceptable Timelines
Event Examples:
  • Trouble Tickets
  • Installation/Turn-Up
  • Collections Follow-Up

Alert Users screenshot

Benefits:
  • Maximize Efficiency
  • Streamline Operations
  • Built-In Accountability
  • Keeps Management Informed
Pricing:
  • $100.00 per month for SBS clients

 
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